Being billed for a JUNO account I don’t have.
What is a JUNO and why are they billing me?
I was reviewing my credit card statements today and I saw a charge from UOL*JUNO ONLINE 888-839-5866 CA for $9.95. I don’t know who they are or why they are charging me.
I called the number listed and for over an hour I talked to person after person including their supervisors. They tell me that since I can’t verify the account that I don’t have then I can’t cancel it. They did look up an account that matched my name but I assume that it is another Mike Strawbridge since nothing else matched. However, they still continue to bill my credit card. The last person I talked to suggested I cancel my credit card to get the charges to stop. I have recently changed the credit card number and somehow they followed me.
I have started an investigation with Discover card to try to get the charges to be reversed. I am just amazed at the brazenness of the crooks who tell me flat out that they will continue to bill me and there is nothing that I can do to stop them.
Please leave any advice in the comments.
Great article, hope to read more later.
Sirs:
Please cancel any and all accounts under the address of revkgs@juno.com. I have and am cancelling any and all connections, all previous arrangements, and this address. My new address is revkgs@gmail.com in case you need to contact me. My phone # is 724 846-3839.
Kenneth G. Smith
Good luck with that Ken, I had to get my credit card company involved to get them to stop billing me.
same thing happend to me, they charge 39.99. I have NEVER bought any JUNO products, charge came out of no where. somthing fishy with the company JUNO….
Happened to us May 25th with re-occuring billing ever since. Discover reversing charges, changed Discover account number, and submitted a fraud notification.